Privacy Policy mega login —
Your Data, Our Responsibility

1 Introduction

Mega login operates an online gaming platform in megalogin.onl and we are fully committed to protecting the privacy of every individual who uses our services. This Privacy Policy clearly explains how we collect, use, store, and protect your personal information when you register, log in, or interact with any part of the mega login platform.

We take a "privacy-first" approach — meaning every product and technical decision we make always considers the impact on your privacy. This policy is written in plain language because we believe you deserve to know exactly what happens to your data, not just lengthy and confusing legal terms.

2 Personal Data We Collect

Mega login only collects information that is strictly necessary to provide a safe, seamless, and responsible service. The following are the categories of data we collect:

2.1 Information You Provide Directly

• Identity information: full name, date of birth, gender, and identification card number during the KYC process.
• Contact information: Email address, phone number, and mailing address.
• Financial information: bank account number, bank name, and e-wallet details used for deposits or withdrawals.
• Verification documents: copies of identification cards, bank statements, or other documents submitted during account verification.

2.2 Information Collected Automatically

• Technical data: IP address, device type, operating system, web browser type, and screen resolution.
• Usage data: pages visited, games played, session duration, clicks, and in-platform activity records.
• Location data: approximate location based on IP address for the purpose of verifying permitted geographic regions.
• Cookie data: user preferences, login session tokens, and analytics data collected through first-party cookies.

2.3 Information From Third Parties

In certain cases, we may receive additional information about you from third-party identity verification service providers or fraud prevention agencies we work with. All data received from third parties is handled to the same rigorous data protection standards as information you provide directly.

3 How We Use Your Data

Every use of your personal data has a legitimate and clearly defined purpose. We do not use your data for any other purpose without notifying you in advance. Below is a summary table of data usage purposes:

4 Data Sharing With Third Parties

Mega login does not share your personal information with third parties except in the following limited and controlled situations:

• Payment service provider: to process your deposits and withdrawals via FPX, Touch 'n Go, GrabPay, DuitNow, and approved payment gateways.
• KYC service provider: identity verification companies that are registered and comply with international data security standards.
• Game provider: gaming software companies require minimum session information to operate games — no sensitive personal data is shared.
• Relevant authorities: we will disclose the required information to law enforcement agencies or regulatory bodies when mandated by Malaysian law.
• Analytics services (anonymised data): we use analytics tools that process usage data in anonymised form to improve platform performance.

All third parties working with mega login are bound by strict data protection agreements and are only permitted to use your data for purposes that have been expressly agreed upon.

5 Your Data Security

Mega login continually invests in security infrastructure to ensure your personal data is always protected. The technical and organisational measures we implement include:

• 256-bit SSL encryption for all data transmitted between your device and our servers.
• Data encryption at rest — sensitive information such as financial details and KYC documents is stored in encrypted format.
• Role-based access control — only staff with specific authorisation may access sensitive member data.
• 24/7 Security Monitoring — an active intrusion detection system monitors for any unusual activity.
• Regular penetration testing — our platform undergoes regular security testing by independent cybersecurity experts.
• Two-factor authentication (2FA) available to all member accounts as an additional security layer.

6 Cookies and Tracking Technologies

Mega login uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions correctly. Cookies are small text files stored on your device when you visit our website.

Types of Cookies We Use

• Essential cookies: required for core platform functions such as login and session security. These cookies cannot be disabled.
• Preference cookies: stores your settings such as language and interface theme for a more convenient repeat experience.
• Analytics cookies: collects usage data in anonymised form to help us understand how the platform is used and to make improvements.
• Session cookies: deleted automatically when you close your web browser.

You can manage your cookie settings through your web browser settings at any time. Please note that disabling certain cookies may affect the functionality of some parts of the mega login platform.

7 Your Rights Regarding Personal Data

As a mega login member, you hold the following rights regarding your personal data, in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA):

To exercise any of the above rights, please contact our support team via live chat on the platform. We will process your request within 30 working days from the date the request is received.

8 Data Retention Period

Mega login retains your personal data for as long as necessary to fulfil the purposes stated in this policy, or as required by Malaysian law. In general:

• Active account data: retained for the duration your account is active plus a 5-year period following account closure, in line with Malaysia's financial regulatory requirements.
• Financial transaction records: retained for a minimum of 7 years in accordance with the Anti-Money Laundering Act 2001.
• Support communication records: retained for 3 years for reference and dispute resolution.
• Technical log data: retained for 12 months for security and incident investigation purposes.

When data is no longer needed, it will be securely deleted or anonymised using approved data deletion procedures.

9 Children's Privacy

The mega login platform is restricted to users who are aged 18 years and above only. We do not knowingly collect or retain any personal data from individuals under the age of 18. If we find that a child's data has been collected without our knowledge, the account in question will be terminated immediately and the data will be deleted promptly. Parents or guardians who believe their child has registered on our platform are urged to contact us via the support team without delay.

10 Amendments to the Privacy Policy

Mega login reserves the right to update this Privacy Policy from time to time to reflect changes in our privacy practices, new legal requirements, or platform improvements. Any significant amendments will be communicated to members via their registered email or in-platform notifications at least 7 days before taking effect.

We encourage you to review this page regularly. The "Last Updated" date at the top of this page will always reflect the latest version in effect. Your continued use of the mega login platform after any amendments take effect constitutes your acceptance of the updated policy.

11 Contact Us About Privacy

If you have any questions, concerns, or complaints regarding how mega login handles your personal data, please contact us through the following channels:

• 24/7 Live Chat: Fastest way — access directly from within the mega login platform after logging in.
• Privacy Email: [email protected] — for complaints or official requests relating to personal data.
• Platform FAQ: Refer FAQ page us for answers to frequently asked questions about privacy and account security.

We are committed to responding to every privacy-related enquiry within 3 working days and resolve complaints within 30 working days from the date of receipt.